Critical Acclaim for Rapid Contextual Design! Contextual inquiry (CI), an observational method, allows users to demonstrate their processes in their natural setting (Wixon et al., 1990). A UX researcher observes how a user interacts with a product in their environment (e.g., their workspace). Researchers use contextual inquiry to observe what users do and how they do it, e.g. Each of them may focus on different aspects, e.g. We compensated participants with $30 in cash. A round of contextual inquiry Milestone 2: Contextual Inquiry Milestone Mission In this session we gathered users' feedback and tried to understand their perspectives of using Gallery through Contextual Inquiry interviews. Contextual inquiry As the name implies, a contextual inquiry is a type of research that takes place in the context of a user. Contextual Inquiry in the Healthcare Ecosystem October 10, 2019 Boston Children’s Hospital Simulation Center The AM Session: 8:00am – 12:00pm Contextual Inquiry – Planning, Methodology & Fieldwork The PM Session… Contextual inquiry is a semi-structured interview method to obtain information about the context of use, where users are first asked a set of standard questions and … This completely updated and revised edition is written in a clear, informal style without excessive jargon, and is the must-have book for any UX Design library. Because of the amount of information that in my experience you could get in these kind of sessions, I will limit these to … Some may be small clarifying questions (always ask these, as it is better to be sure than to guess). Contextual inquiry has the following limitations: Contextual inquiry is resource-intensive. Here are those little gems of Use this meeting to agree what you'd like to learn, brief people on what the schedule looks like, and go over the rules of … Contextual Inquiry Interpretation Session Work Models, Affinity Diagram, Personas Visioning Contextual Design Talk to specific users in the field Interpret the data as a team to capture key issues Consolidate data across users for a “Contextual inquiry is observing a user conducting tasks in his or her own environment.” I’ll leave it to you, dear reader, to improve on, or completely throw-out, my description. 7 for reference] - Questions asked during the session and user answers to those questions - Distractions faced … A contextual inquiry interview is usually structured as an approximately two-hour, one-on-one interaction in You should learn from the makers of the website how it was intended to work, and then compare that to how it’s actually used. As to the logistics of actually using contextual inquiry, there are pros and cons to consider: It provided us with strong evidence on Most of the time, this is in the early stages of a project. Each contextual inquiry session took approximately 60 to 90 minutes to complete. Some may be small clarifying questions (always ask these, as it is better to be sure than to guess). used artefacts, physical context, communication, process, culture, etc. Contextual Inquiry of a Yoga Teacher The interviewer for this contextual inquiry was a person who is a Yoga Teacher, a Runner and a follows a Vegan. 1 to 6 participants | about 1 hour Objectives Proto-personas are a variant of the typical persona, which is コンテクスチュアル・インクワイアリーとは コンテクスチュアル・インクワイアリー（Contextual Inquiry – 文脈的質問法）とは、 ユーザーの現場に身を置き文脈に応じて調査を進め、行動の根底にある潜在的なニーズを明らかにする、観察とインタビューの手法 です。 Usability: Contextual inquiry Ideally, if there’s a chance to interview the website’s design/development team prior to the site visit, you definitely should do that. A typical session can take place in as little as 30 minutes. The contextual interview is an important part of the contextual design movement which was developed by Beyer and Holtzblatt. Although Contextual Design is one of our most powerful design tools, there has been a gap between theory and practice. What Is a Contextual Inquiry? Preparation The preparation of a contextual inquiry depends on the target group. Contextual inquiry occurs in context. As with all qualitative research, you should compare your notes from each participant’s session and look for similarities. Last He has been physically active for over 11 years and yet I found it surprising that he has only used a handful of technology apps to track his physical activity. If you need a reason to conduct contextual inquiry you might want to follow Dan Ritzenthaler’s lead (he is the Senior Product Designer at HubSpot) who says; “I get very uncomfortable when someone makes a design decision without customer contact.” Other participants take the role of observer. A traditional contextual inquiry is a mix of a user interview and an observation session conducted in the actual environment of the user. Following your Contextual Inquiry After your session, you will review your notes and observations. Once your inquiry team is assembled, hold a pre-visit prep session with them. While RQ1 was mainly covered during the contextual inquiry, where we obtained a first version of the LA model for lesson observation, the participatory-design session with the stakeholders addressed RQ2, helping us to fit the model to their needs. at home or work. Subject rates it very highly –9/10 and calls it the best platform.9/10 and calls it the best platform. …It involves observing people performing their tasks and having them talk about what they are doing while they are doing it. 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